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Returns & Exchanges
Acceptance of Merchandise The Buyer is recognized as a professional Buyer taking all responsibilities for the purchased products, including:
a) assuming a discrepancy risk of 5% between the manifest and the stock received
b) understanding that product descriptions and condition details are provided as guidance only and shall not constitute any warranty as to the product condition or quality
c) acknowledging that all merchandise is sold “AS IS” and “WITH ALL FAULTS”, with no warranties expressed or implied, and it is the Buyer's responsibility to assess the quality and condition of each product purchased
d) understanding that all sales are final, and Buyer may not return any of the listed Products to Thriftychichome for a refund or exchange, except the group buy & wholesale products.
e) understanding that any request regarding short shipment, damaged goods, or any other inquiry related to the conditions, quality, or quantity of a specific order must be sent to info@thriftychichome.com within 3 business days of receiving the goods
f) assuming that the export of some or all products purchased may be prohibited or restricted by the export control laws of Canada
g) acknowledging that in the event of an order cancellation, a 15% restocking fee will be applied. Refused shipments will also be treated as order cancellations and subject to the same 15% restocking fee.